Getting Technical Help

When you have a question or a technical issue, we encourage you to use our online Help and FAQ to find your answers. If you still have questions or comments you can click on 

 under the Help page or where you see “Get Technical Support” link in your seller account.  

To learn more about contacting us and how to use your case log we’ve summarized some helpful tips just for you here. For information on how to use your case log you’ll want to read this. (Note: you will need to log-in to your account to access the help links provided.)

Also, please remember to only submit an email case for a new issue. For questions on an existing case, please reply directly to the case. Replying to the existing e-mail case helps us expedite the handling of your questions.

Happy Selling!