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January 18, 2010
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Hello Erin,
I'm sorry to hear you are having trouble accessing your Product Ads account.
On the Seller Central log in page at sellercentral.amazon.com, there is a "Help" link below the "Sign in" button. If you click the link you will be sent to a page with next steps if you have received an error with your e-mail or password combination or forgotten your password.
Please reply if you are still unable to access your account.
Thanks,
Michelle S.
Posted by: Michelle S. | February 16, 2010 at 05:08 PM
Help! I'm trying to get started with Product Ads, and am so frustrated! A colleague setup a Seller Central account, so Amazon won't let me setup a Product Ads account for the same company (even though we're not selling on Amazon). And now we are all locked out of our Seller Central account so I can't even go in and delete or modify account details to enable me to start doing product ads. I'm about ready to give up - I'm shocked that an Amazon service is this messed up! Please help.
Posted by: Erin | February 16, 2010 at 01:39 PM