What is a “phisher” or “phishing e-mail”?
“Phishing” e-mails (also called “spoof” e-mails) are fraudulent attempts to obtain confidential information about your seller account, such as your e-mail address and password. This information is used to gain access to your seller account.
Be on the lookout for these false e-mails, which may look similar to legitimate Amazon e-mail. Often these e-mails direct you to a false website that looks similar to the Amazon website, where you might be asked to provide account information such as your e-mail address and password combination.
Protect your seller account by following these security-related best practices
- Know what Amazon won’t ask for in an e-mail: your social security number or tax identification number; your bank account information, credit card number, PIN number, or credit card security code (including "updates" to any of the above); your mother's maiden name or other information to identify you (such as your birth city, pet's name, etc.); your Amazon.com or Seller Central password
- Review the e-mail for grammatical or typographical errors
- Check the e-mail’s return address; genuine e-mails from Amazon in the United States come from addresses ending in "@amazon.com"
- Check the website address in the e-mail; genuine Amazon websites in the United States end with ".amazon.com"; and finally:
- When in doubt, go directly to the Amazon.com website to make any changes to your seller account
Learn more about how to identify “phisher” (spoof) e-mails by searching “spoof e-mails” in our online Seller Help.