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July 16, 2012

Packaging Tips to Increase Buyer Satisfaction

Buyers expect to receive their orders on time, in excellent condition.

To help protect your items and provide a world-class buying experience, follow these packaging tips when packing orders for shipment.

  • Choose the right box
  • If you’re not using Fulfillment by Amazon and ship your items yourself, make sure to package your items in strong, corrugated cardboard boxes. Check the bottom of the box for a weight limit. Don’t wrap the outer box in any kind of paper, as it could tear off and your shipment could be lost in transit or delayed.

  • Use the right packing materials
  • Invest in packing peanuts and bubble cushioning, especially if you’re sending anything fragile. Leave enough space between items in the box, and wrap individual items with double cushioning if necessary.

  • Know how to send high-dollar items
  • Ship expensive jewelry and other valuables in a box no smaller than 7-by-4-by-2 inches. Make sure to use a signature confirmation service to confirm receipt. No seller wants to hear their high-dollar item “never arrived.” Also, don’t attach anything to the outside of the box that could reveal the item’s value.

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