- Make sure your e-mail contact information is up to date
- Confirm that e-mails from Amazon are not being filtered as spam by your e-mail program or ISP
- Ensure your Seller Account Information is current, including your credit card and bank account numbers
- Verify that your store settings, including gift options, shipping settings, and policies are up to date
For more information, search for "seller account" and "policies" in seller Help.